Global Breaking News - Sunday, December 22, 2024
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[Misc] (BF-172) 제품결함 사과 및 교환 선적 통보문 (Reply Apology and Notice of Shipment in Replacement)
최고관리자 | 17-03-14 08:15
Reply Apology and Notice of Shipment in Replacement
Dear
Your letter of (date) has been received, and we were very sorry to hear about
the problem you experienced with our (product). We maintain rigid inspection standards,
but occasionally an imperfection does slip by, as it unfortunately did in the case of your (product).
* maintain = (수준 등을 동일하게) 유지하다/ rigid = 엄격한/ inspection standards = 검사 기준
* occasionally = 가끔/ imperfection = 미비점, 결함/ slip by = (~을) 슬쩍 통과하다
We have entered a replacement order to be shipped to you at once. Your satisfaction is
extremely important to us and we apologize for the inconvenience you have been caused.
* at once = 즉시[당장/지체 없이]/ apologize for ~ = ~에 대해 사과하다
Thank you for purchasing our products.
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