Reply Notice of Shipment Being Traced
Dear
Your lighter was repaired on April 19th and was shipped via UPS on April 20th.
We can only assume that the lighter was lost in transit.
* via = (특정한 사람・시스템 등을) 통하여; (어떤 장소를) 경유하여[거쳐]
* assume = (사실일 것으로) 추정[상정]하다/ in transit = 수송 중에
* trace = 추적하다, (추적하여) 찾아내다
Upon receipt of your letter, we reported the loss immediately to the carrier and they are
attempting to locate the parcel. We should have a report back within two weeks.
* upon receipt of ~ = ~을 받는 즉시/ carrier = 수송[운송]회사, 항공사
* attempt = 시도하다, 애써 해보다/ locate = ~의 정확한 위치를 찾아내다/ parcel = 소포
If ABC is successful in locating your lighter, then it will be forwarded to you promptly.
If, after two weeks, they have been unsuccessful, we will forward a check to you for the
value of the lighter. We are sorry for the inconvenience this has caused you.
* forward = (물건, 정보를) 보내다[전달하다]/ promptly = 지체 없이
* for the value of ~ = ~의 가치에 따라[대한,만큼]