Global Breaking News - Sunday, December 22, 2024
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[Misc] (BF-178) 견책[징계] (Reprimand)
최고관리자 | 17-04-22 22:18
Reprimand
Dear
(name), one of our customers, called my office today to inform me that
he had been treated in an extremely discourteous manner by you.
* be treated ~ = ~한 대우를 받다/ extremely = 극도로, 극히/ discourteous = 무례한
He was referring to a telephone call which took place on (date) wherein he claims that
you stated that you were too busy to find the answer to his question at that time and
you seemed totally indifferent to his problem.
* refer to ~ = (~에 대해) 언급하다[거론하다]/ wherein = 거기에(서)
* claim that ~ = ~라고 주장하다/ indifferent to ~ = ~에 무관심한[신경을 쓰지 않는]
This is, of course, completely against our policy, which is to make every attempt to please
and keep our customers content. Without customers, we have no company.
* against = ~에 반하여, ~에 거슬러/ content = 만족하는
I would like you to find the source of the problem in this account, call (name)
with the information he has requested, and offer an apology.
* source of the problem = 문제의 근원/ offer an apology = 사과하다
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